Informativa sui rimborsi

We want you to love what you choose. If something is not right, here is how returns work.

Return window
You can request a return within 14 days of delivery. Returns are free.

What can be returned
Items must be unopened, unused, and in their original packaging with any seals intact. For hygiene and safety reasons, we cannot accept returns of opened or used skincare, haircare, shaving, fragrance, or other personal care products, unless the item arrived damaged, defective, or was not what you ordered.

Final sale
The following cannot be returned: gift cards, free gifts and promotional items, and anything marked Final Sale.

How to start a return
Email support@bunkers.com with your order number and the items you would like to return. We will send you a free prepaid return label and instructions. Please do not send items back without contacting us first; many products return directly to the brand and need the correct address and label. Returns sent without authorization may not be accepted.

Damaged, defective, or wrong items
Inspect your order when it arrives. If anything is damaged, defective, or incorrect, email us within 7 days of delivery with your order number and photos. We will send a replacement or a full refund, including original shipping.

Refunds
Once your return is received and inspected, we will email you to confirm. Approved refunds go back to your original payment method within 10 business days. Your bank may take a few additional days to post it. Original shipping charges are refunded only for damaged, defective, or incorrect items.

Exchanges
The quickest way to get something different is to return the original item and place a new order.