Terms of service

Last updated: October 27, 2026

PLEASE READ THESE TERMS CAREFULLY. SECTION 18 CONTAINS A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION AND JURY TRIAL WAIVER THAT AFFECT YOUR LEGAL RIGHTS, INCLUDING HOW DISPUTES ARE RESOLVED. YOU MAY OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 18. BY PLACING AN ORDER OR USING THE SERVICES, YOU AGREE TO THESE TERMS.

1. About these terms

These Terms of Service ("Terms") govern your use of bunkers.com and any purchase you make through it (the "Services"). The Services are operated by Bunkers, Inc., a Delaware corporation ("BUNKERS," "we," "us," "our"). These Terms include our Privacy Policy, Shipping Policy, and Returns & Refunds Policy. If you do not agree, do not use the Services or place an order.

2. How BUNKERS works

BUNKERS is a curated retailer of men's grooming and lifestyle products made by independent third-party brands. BUNKERS does not manufacture, formulate, test, label, or package any product sold through the Services. Many products are fulfilled and shipped directly by the brand. Each brand is responsible for its products, including their ingredients, safety, labeling, regulatory compliance, and any manufacturer warranty.

3. Eligibility and accounts

You must be at least 18 years old to use the Services or make a purchase. You are responsible for keeping your account login secure and for all activity under your account. You agree to provide accurate, current information. Products are sold for personal use only and not for resale.

4. Product use and safety

Personal care products can cause reactions in some people, even when used as directed. Before using any product, you agree to: (a) read the full label, ingredient list, directions, and warnings on the product packaging; (b) perform a patch test on a small area of skin and wait 24 hours before full use; (c) stop using the product immediately and consult a physician if irritation, redness, swelling, or any other reaction occurs; and (d) consult a physician before use if you are pregnant, nursing, have a medical or skin condition, have known allergies or sensitivities, or are taking medication. Keep products out of reach of children and away from eyes unless directed otherwise. You are solely responsible for determining whether a product is suitable for you, and you use all products at your own risk.

5. Product information is not medical advice

Product descriptions, ingredient lists, images, reviews, routines, articles, and other content on the Services are provided by brands or for general informational purposes only. They are not medical advice, diagnosis, or treatment, and are not a substitute for advice from a qualified healthcare professional. Statements on the Services have not been evaluated by the U.S. Food and Drug Administration unless expressly stated, and products are not intended to diagnose, treat, cure, or prevent any disease. Results vary from person to person and are not guaranteed.

6. Accuracy of product information

Product information is supplied by the brands. Brands may change formulas, ingredients, packaging, or sizes without notice, so the information on the Services may not always match the product you receive. The label on the product you receive is the controlling source of information. BUNKERS does not independently verify brand claims and does not guarantee that product information is accurate, complete, or current.

7. Recalls and safety notices

If a brand or regulator issues a recall or safety notice for a product you purchased, we may contact you using the information associated with your order. You agree to follow any recall or safety instructions provided.

8. Pricing, availability, and errors

Prices are in US dollars and may change without notice. Products are subject to availability. We reserve the right to correct errors in pricing, descriptions, or availability at any time, including after an order is placed, and to cancel any order affected by an error, with a full refund of any amount charged. Sales tax is calculated at checkout where required.

9. Orders and acceptance

Your order is an offer to purchase. We may accept, refuse, limit, or cancel any order or quantity for any reason, including suspected fraud, resale, or error. An order is accepted only when the product ships. If we cancel an order after you have been charged, we will refund you in full, and that refund is your sole remedy.

10. Payment

You authorize us and our payment processors to charge your selected payment method for the total amount of your order, including applicable taxes and shipping. You represent that you are authorized to use the payment method you provide.

11. Shipping, title, and risk of loss

Shipping is governed by our Shipping Policy. Title to and risk of loss for products pass to you when the products are delivered to the shipping carrier. We will still help with lost or damaged packages as described in our Shipping Policy.

12. Returns and refunds

Returns and refunds are governed by our Returns & Refunds Policy.

13. Gift cards and promotions

Gift cards cannot be redeemed for cash except where required by law and cannot be used to buy other gift cards. We are not responsible for lost or stolen gift cards. Discount codes and promotions are subject to their stated terms, may not be combined unless stated, have no cash value, and may be changed or ended at any time.

14. Reviews and content you submit

If you submit reviews, comments, photos, or other content, you grant BUNKERS a non-exclusive, perpetual, royalty-free, worldwide, transferable license to use, reproduce, display, adapt, and distribute that content in connection with the Services and our marketing. You represent that your content is truthful, reflects your own experience, and does not infringe anyone's rights. Reviews reflect the opinions of individual customers and not of BUNKERS. We may remove any content at our discretion.

15. Intellectual property and acceptable use

The BUNKERS name, logo, site design, and original content belong to BUNKERS. Brand names, logos, and product images belong to their respective owners. You may not copy or reuse site content without permission. You may not misuse the Services, including by attempting unauthorized access, interfering with the site, using bots or automated tools to collect data, or purchasing for resale.

16. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." BUNKERS DOES NOT MAKE, AND EXPRESSLY DISCLAIMS, ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT A PRODUCT WILL PRODUCE ANY PARTICULAR RESULT OR BE SUITABLE FOR YOUR SKIN, HAIR, OR BODY. ANY WARRANTY FOR A PRODUCT IS PROVIDED SOLELY BY ITS MANUFACTURER OR BRAND, AND YOU AGREE TO LOOK SOLELY TO THE MANUFACTURER OR BRAND FOR ANY SUCH WARRANTY.

17. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) BUNKERS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES OR ANY PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) BUNKERS'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR ANY PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT THAT GAVE RISE TO THE CLAIM. THESE LIMITATIONS APPLY TO ALL THEORIES OF LIABILITY, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, AND PRODUCT LIABILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

18. Dispute resolution, binding arbitration, and class action waiver

Informal resolution first. Before starting any claim, you agree to email support@bunkers.com with your name, order number, a description of the dispute, and the relief you seek, and to try in good faith to resolve it with us for at least 60 days.

Binding individual arbitration. If the dispute is not resolved, you and BUNKERS agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any product purchased through the Services, including product liability and personal injury claims to the extent permitted by law, will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. The arbitrator, and not any court, will decide all issues, including the scope and enforceability of this agreement to arbitrate, except as stated below. Arbitration may be conducted by video, by phone, or in the county where you live. Payment of AAA fees will be governed by the AAA Consumer Arbitration Rules.

Exceptions. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive relief in court for infringement of intellectual property rights.

CLASS ACTION AND JURY TRIAL WAIVER. YOU AND BUNKERS EACH AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND BUNKERS EACH WAIVE THE RIGHT TO A JURY TRIAL. The arbitrator may not consolidate claims of more than one person. If this class action waiver is found unenforceable as to a claim, then that claim (and only that claim) must be severed and brought in court, and this arbitration agreement will not apply to it.

Mass filings. If 25 or more similar arbitration demands are filed against BUNKERS by or with the help of the same or coordinated counsel, the AAA Mass Arbitration Supplementary Rules will apply, and the demands may be administered in batches.

30-day right to opt out. You may opt out of this arbitration agreement by emailing support@bunkers.com within 30 days of your first purchase or account creation, with your name, the email used for your order, and a clear statement that you opt out of arbitration. Opting out will not affect any other part of these Terms.

19. Time limit to bring claims

To the fullest extent permitted by law, any claim arising out of or relating to these Terms, the Services, or any product must be filed within one (1) year after the claim arose, or it is permanently barred.

20. Indemnity

You agree to defend, indemnify, and hold harmless BUNKERS and its officers, directors, employees, and agents from any claims, losses, damages, and expenses, including reasonable attorneys' fees, arising from your breach of these Terms, your misuse of any product or failure to follow its label, directions, or warnings, your resale of any product, or your violation of any law or third-party right.

21. Governing law and venue

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules, except that Section 18 is governed by the Federal Arbitration Act. For any dispute not subject to arbitration, you and BUNKERS consent to the exclusive jurisdiction of the state and federal courts located in New York County, New York.

22. Third-party services

The Services may link to or use third-party services, including Shopify, payment processors, and shipping carriers. We are not responsible for third-party sites, services, or practices.

23. Events outside our control

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including carrier delays, supply shortages, brand fulfillment failures, natural disasters, labor disputes, or internet outages.

24. General terms

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect, except as stated in Section 18. Our failure to enforce any provision is not a waiver. You may not assign these Terms; we may assign them without restriction. These Terms are the entire agreement between you and BUNKERS regarding the Services and supersede any prior agreements. Section headings are for convenience only.

25. Changes

We may update these Terms from time to time. Changes take effect when posted and apply to orders placed after that date. Continuing to use the Services after an update means you accept the revised Terms.

26. Contact

Questions about these Terms can be sent to Bunkers, Inc. at support@bunkers.com.